top incontinent products to our clients on time and at a
very competitive price. We provide to you our personal attention, just
as your staff cares for your residents' needs. Personalized service means saying
Yes! to your needs, and making sure they are achieved. Engoloids Medical is
always there for you as your partner, to make a difference in meeting the
challenges of running your business smoothly and efficiently.
Creativity—we work with various (huge and small) incontinent product distributors and manufacturers here in the US, enabling us to cater to
almost all our customers’ needs. We provide creative solutions to your
problems, be it in pricing, shipping or almost that affects your daily
Communication—just like in a marriage, communication is key to keeping that
marriage strong. We use this same philosophy when dealing with our
customers. Our Support team works from 9 am to 9 pm (US PST) the entire
week, making sure your needs are taken care of on time, thus ensuring
business continuity. We provide various innovative tools to facilitate this
communication ranging from the regular phone and emails to Live Online
Support. Our team is very responsive—we guarantee 24-hour turnaround to all
Customer—just like in any other businesses, customers are our life! We help
our clients, in every way, to thrive in what they are doing especially now
in this economic situation. We provide flexible payment plans to cater to
our customers’ needs ranging from COD, credit card, Net 15, up to Net 60
depending on the customers credit, and our pre-payment plan which adds more
value to your hard-earned money.
Trustworthiness—your trust is very important to us, and we want to keep it
that way. If we say or promise something, we make sure it happens! We stand
behind the quality of our products and we always guarantee our prices are
one of, if not, the lowest in the business. We offer price matching and
other benefits such as money-back guarantee and free, same-day shipping to
selected customers. We only get our products from reputable distributors and
manufacturers here in the US, to ensure the products you get are of high
business continuity thru on-time delivery of incontinent products. We
work with our clients to help them ensure their business grows and runs smoothly
Highly competitive pricing for incontinent products. Our prices
are at least 15% cheaper than most large distributors/resellers.
quality products. We only get our products from highly reputable
distributors and manufacturers here in the US. We stand behind the quality
of these products, and as such, we provide money-back guarantee for products
that fail to perform to their specifications.
Reliable and dependable shipment. We only use reputable shipping companies
like UPS and FEDEX to ensure you receive your supplies in order and on time.
We even provide free, same-day delivery for selected customers.
Highly responsive team. Our Support team works from 9 am to 9 pm US PST,
every day to ensure all our customers’ issues are taken care of on time. We
provide various tools to facilitate this communication, ranging from the
regular phone and email to our Live Online Support line.
Business process re-engineering. Our clients’ success is also our success,
as such we help our customers in every way succeed in their businesses by
helping them streamline their business processes.
Flexible ordering methods. To cater to our clients’ ever-changing needs, we
provide various ways for them to order from us, including online ordering
from Engoloids Medical’s website, by fax, via email or even drop-off or
Flexible payment options. Depending on the customer’s credit, we provide
various ways for payments, including COD, credit card, Net 15 up to Net 60,
ENGOLOIDS.COM was founded back in August, 2007 as a small summer project by the
owner, Nathaniel Rufin, who then was just trying to get some experience doing
online business. The company started small, with a few suppliers basically doing
drop-shipping for the company for basic, non-perishable consumer products. The
owner had a full-time job during that time and thus was not able to dedicate
much of his time on this business. He basically took care of orders and answered
customers’ questions at night, and maintained the website and inventory during
weekends. But even with minimal time for his business, the owner was able to
grow monthly revenue by 100% (average) and increased traffic to the company’s
website by 200% per month using tools from Google and Yahoo. The number of
suppliers grew to more than 200 in one year!
early 2009, the owner saw great market opportunity selling incontinent products online in the US. With a
huge number of businesses under this market, the potential was too good to pass.
ENGOLOIDS Medical was then created! Partnerships were formed with major incontinent product manufacturers and distributors like McKesson and Independence. The
same philosophy was applied to this new division of ENGOLOIDS.COM, thus prices remain very competitive compared to other large resellers, and customer
support is still our top priority.
base is growing fast which now includes care homes all over the US. If your line of business is any one of these, please contact us to
start saving and experience our wonderful customer support. We say Yes! to your
Our contact information
Business email address (email@example.com)
By standard mail:
San Jose, CA
408 300-1085 (between 9 a.m. and 9 p.m. US Pacific zone)firstname.lastname@example.org
Engoloids.com ships primarily using UPS, FedEx, USPS
and some other couriers. UPS insures their shipments and has continued to offer very competitive rates.
Orders are shipped 2-3 business days via Ground. Please note that we do not ship to PO boxes. Also, we have warehouses all over the US--your order is by default shipped from the closest warehouse to your area. In the event, the item you ordered is out of stock from your default warehouse, it will be pulled from the next closest warehouse--this may add 1-2 additional days to the arrival date.
Claiming Damages and Returns:
Engoloids.com takes great pride in the quality of the products we offer. To
ensure quality is what you receive, great care is taken when packaging your
merchandise. Unfortunately there is no way to guarantee that every item will be
delivered in perfect condition. If you received a damaged item, please
immediately email us. Please do not send back the order without an RMA number
from us; otherwise, your return will be rejected.